Privacy Notice

The United Arab Jordan Company for Investment & Financial Brokerage (hereinafter the “company” “UAJC”, “we”, “us”, “our”) is committed to protecting the privacy and security of the customers who utilize the Company’s website and services (hereinafter “you”, “your”) as the controlling party that collects, uses and process your personal data in both manual and electronic format.

The purpose of this privacy notice (hereinafter the “privacy notice”) is to explain how and why we use your personal data to ensure you remain informed and in control of your data.

Any questions you have in relation to this privacy notice or how we use your personal data should be sent to our Data Protection Officer at the following email address:

The legal basis of the processing

To be able to process your data, we may rely on different legal bases, including:

Marketing Purposes

We may use your data to provide you with details about our products and services by using post, email, telephone, text, or any other communication method. We may use your contact details to provide you with important information.

Recipients of data

We keep your personal data confidential. However, in order to service your needs to the best of our ability, we might share your data with other parties where it’s permitted by law for the below reasons:

• To provide you with products or services you’ve requested, e.g. fulfilling a trade request.
• Legal duty or requirement, e.g. to assist with detecting and preventing fraud, tax evasion and financial crimes.
• Regulatory reporting, litigation or defending legal rights and interests.
• Legitimate business reason, e.g. verify your identity, enable another company to provide you with services you’ve requested, or assess your suitability for products and services.

We might share your data with others including:

• Agents, sub-contractors or service providers who perform for or on behalf of UAJC.
• Collection agencies and legal counsels.
• Any person you have elect to have a connection to your business relationship with us where it’s by power of attorney or person who guarantee you against your financial obligations.
• Other financial institutions and government tax authorities.
• Any person whether legal or natural where required in connection with potential or actual corporate restructuring, merger, acquisition or takeover, including any transfer or potential transfer of any of our rights or duties under our agreement with you to any other party.
• Law enforcement, government, courts, dispute resolution bodies, regulators, auditors and any party appointed or requested by our regulators to carry out investigations or audits of our activities.

Fraud prevention agencies who’ll also use it to detect and prevent fraud and other financial crime and to verify your identity.

Data storage period

• We keep your data in line with our data retention policy and regulatory instructions. Your Data will be kept for at least 5 years after the day of terminating our relationship or if any other regulatory or legal provision requires the record to be kept for a longer period, for the longer period.

Data subject’s rights to access, rectification, erasure and portability of the personal data

You have the right to:

• Request access to your personal data and obtain information on how it is being processed.
• Request correction of your personal data if its inaccurate and request completion of incomplete personal data.
• Request the erasure of your personal data in certain circumstances (right to be forgotten) unless we are entitled or obligated by law to keep these data.
• Request to receive your personal data in commonly used, machine-readable format and/or request that we transmit it to a third party.
• Be notified in case of data breach which can result in a high risk to your rights and freedom.

Data subject’s rights to restriction of, or objection to, processing of the personal data

• You have the right to object to processing or request restriction on the processing of your personal data. However, we reserve the right to continue processing your data if we can demonstrate legitimate and compelling reasons that outweigh your objection.
• Please note that if you object to or restrict the processing of your personal data, we may not be able to continue to provide the products and services you are entitled to with us.

Data subject’s rights to withdraw consent

• You have the right to withdraw the consent you gave to UAJC at any time.

Data subject’s requests

To submit a request regarding exercising any of your rights that are mentioned under this Privacy Policy, you can do this by either sending an email to UAJC’s Data Protection Officer (DPO): AJIB.DPO@ajib.com or through sending a written request via regular mail to the following postal address:

Data subject’s right to lodge a complaint

• Any complaints related to alleged breaches of Data Protection Regulations can be filed with the relevant authority.

Lawful basis for processing

• The lawful basis for processing your personal and sensitive data is the performance of our contractual relationship and its obligations including preliminary steps to its establishment.
• We will inform you in case we need to process your personal data for a purpose different than the one mentioned above and seek your consent, if needed.

When will this privacy notice be updated?

• This privacy notice may be amended from time to time.
• Our use of your data is subject to the most current version of this privacy notice, which you can view on the UAJC’s website.